Many of our larger clients today are faced with the same problem: they're technically savvy enough to know that the Web has become their most important marketing channel, but they don't have the time to educate themselves about how to use it effectively, let alone do the work themselves.
As a result, they're outsourcing this work to agencies, which, while convenient, can get very expensive very fast – sort of like eating out every night. The solution, of course, is to hire your own cook. Or in this case, an online marketing coordinator.
Internet marketing involves everything from writing and editing content, to SEO and paid search, to Facebook Pages and Ads, to Twitter accounts, to Google Analytics and Alerts, just to name a few. There are also the day-to-day tasks of running a website. All of this together can add up to a full-time job at a medium-sized business – or add up to some pretty big bills if it's all outsourced. If you do decide to keep it in-house, it's also important that the work be designated to a specific – and qualified – employee. Too often, I see this work left to the controller, the accountant, or whoever can get to it in their spare time.
While a web-savvy person can acquire a working knowledge of these methods fairly easily, today each of these aspects of internet marketing is its own specialized field. If you really want to drill down on one area, such as SEO, it's definitely worth hiring a specialist, at least to do the initial heavy lifting and point you in the right direction. Agencies are also a wise choice for running complex, large-scale campaigns. That said, it's still worth having an in-house staff member who's sufficiently knowledgeable to coordinate this outsourced work.
