How Do You Define Business Success?

Defining business success
Image by: Flickr / Cooljinny + Dan Zen
Apple and oranges: What constitutes success for one business may be a trifle to another.

Business success doesn't look the same across the board, and nor should it.

When my business partner and I wrote our book, The Boss of You, we avoided characterizing and generalizing the idea of success for business owners. It seemed every business book we picked up wanted to dictate what our lives would look like once we had scaled the peak of success: franchising; rapid, perpetual growth; maximum profit; four-hour workweeks; and, if you were reading "women's" business books, an endless stream of mani-pedis.

But that wasn’t our picture of success.

Every entrepreneur shapes her business in her own image, and we are no exception. We wanted what has been snidely labeled a "lifestyle business" – a term I would love to wipe out of the lexicon. Good clients, interesting work, comfortable profits, and a strong sense of purpose are the elements that define success in our eyes. And we've built up a highly successful business by those standards.

But of course, the dominant paradigm comes crashing in fairly regularly, and I confess to having my moments of self-doubt. This is despite having written a book that assures readers their versions of success are every bit as valid as the ones they see trotted out in the business section.

After catching up with an old friend who runs his own business, I came into the office green with envy. I began telling Emira about all the successes this fellow has had in recent months: Huge profits; fascinating new technology in development; new geographical markets; and, most jealousy-inducing of all, a forthcoming month-long vacation. Why, I whined, can't we have all of these things?

Emira, doll that she is, reminded me ever so gently that maybe I needed to revisit my definition of success.

It's insidious, the habit of comparing ourselves to others – particularly in the business world. We want to know that our revenues aren't just sufficient for us, but impressive to others (especially if we have investors). We designer-types compete with each other on the basis of our portfolios: Who has the most impressive client roster, and who's done the most cutting-edge work? In technology, it's all about building the newest, shiniest tool that everyone wants to use. And among the "lifestyle" entrepreneurs, there's an undercurrent of competitiveness about who's happiest, most relaxed, travelling the most, and achieving the much sought-after work-life balance.

So do you know what your bottom lines are? What are your priorities, and how are you defining success? If you check in on them from time to time, you might be surprised how little it starts to matter what the Joneses are up to.

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I'm so glad you have written this article! In 2006, I attended a weekend seminar by a very prominent small business "guru". The objective was to envision our success and get this guru's pseudo-divine support to strengthen the business model, etc. It ended up being a very long day (I skipped the Sunday) of this guru telling people their visions of success were not big enough, grand enough, or important enough. I left, sickened by that attitude. Shortly afterwards I got pregnant, which changed the trajectory of my small business dramatically. Now that my son is 3.5 years old, I'm starting to get back to where I was in business before his birth - in a different city, with a whole different set of values. I applaud people who build lifestyle businesses and stick to them. I used to look at the Business in Vancouver "Top 40 Under 40" winners and want to be like them... now I wonder how much time they have to enjoy hobbies or be active with their families. There's a "right" level of success for everyone. What's important to me is that I feel like I'm living up to my potential both in terms of business reputation AND being at peace in my heart. Glad to hear there are others out there who feel the same way! Susan Low - Strategic Planning Consultant - www.directis.ca Offering collaborative, hands-on strategic planning for leadership teams and entrepreneurs.
Defining business success is hard to do, and can be different for everyone. For myself as a business owner, I feel successful when I find ways to save money or become more efficient. Recently, I came across this great resource that allows me to save my business on legal fees. ContractTailor.com allows us to customize our own legal contracts, already pre-approved by an actual lawyer. It is incredibly easy, providing a step-by-step wizard to assist you. You can try a free trial to see how efficient it is as well.
The Author
Lauren Bacon

Lauren Bacon is Emira's partner at Raised Eyebrow, and together they co-wrote The Boss of You. Follow her on Twitter.

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