Vancouver Cheap City

Vancouver Is Cheap When It Comes to Retaining Digital Talent
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Vancouver digital: The industry whose wallet creaks when it opens.
How can Vancouver expect to keep attracting and retaining talent to its digital industry if it's so cheap?

A recent blog post by Rochelle Grayson highlighted a dirty little economic secret that’s been hampering BC for some time.

We want to attract talent so we can fulfill our economic destiny. But we don’t want to pay them.

Grayson, an American who grew up around the world, is a digital media and entertainment executive who chose to move to Vancouver a few years ago because of the city’s burgeoning digital media scene. She has some significant credentials: Nineteen years experience evaluating the strategic, financial, and marketing potential of projects and organizations in Silicon Valley, Chicago, Germany and Vancouver.

Grayson has long said publicly that Vancouver has the potential to become a global business centre because of its unique combination of technology, culture and entertainment such as games, film and TV.

But she’s constantly running into one problem: Someone presents her with an interesting opportunity, and talks go swimmingly until it comes to the matter of compensation. Suddenly the parties diverge considerably, with the presenters offering roughly what she made 10 years ago.

Meanwhile, she’s also being courted by companies in other cities that are offering her two or three times as much.

Grayson’s not alone in this. The city’s cadre of executives, local and foreign, often  joke about meeting at the airport as they’re on their way to jobs that will “value us” more.

And that’s the dirty secret about Vancouver. It has a growing digital industry, and ambitions to be a world centre (it just signed an MOU with Seattle to create a Cascadian Creative Corridor that would bring it a step closer to that goal).

But, despite the new-age mouthings that come with the digital era,  the industry isn’t much different from the rest of the BC business culture's exploitative view. Business has been exploiting the land, the sea, and the people here for more than a century.

Basically, unless they’re unionized, it treats its people like crap. The thinking is that they should be satisfied with being allowed to ply their craft in this beautiful paradise.

For example, it’s not uncommon for games or entertainment companies to go on a hiring binge, locally and offshore, and pay new hires relatively low wages for the privilege of being in the industry. Then, as soon as there is a wobble in the business, they’re cut loose.

In 2008, a Technology Industries Association study showed that there was a severe shortage of managerial talent in this city and thousands of jobs were going begging. It called for better recruiting and messaging to attract top workers.

Clearly beauty and recreational opportunities aren't enough. So, here’s another suggestion.

Pay them what they’re worth. Then the industry may grow into its ambitions. 

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Bravo to Mr. Wanless for voicing what I've been thinking for many years living and forging a career in this beautiful but stingy city. If politicians want to market Vancouver as a world-class city then the businesses here should start paying the living wages of world class cities. It doesn't just work for one side of the equation. You want talent to stay and for innovators to become the next generation of local entrepreneurs? Then pay them what they're worth.
Thanks Hilary: You're right in that many businesses here are small and so can't afford the big salaries of larger companies in other cities. But I'm also told by several recruiters that it's well known that there's a roughly 15% "tax" for working in lifestyle crazy BC. In the Okanagan, they call it the sunshine tax. I guess in Vancouver it would be the "lifestyle tax". Tony Wanless
The "Lifestyle tax" - that makes it sound so much more appealing than the "No matter how hard you work, you'll never make your value living out here, sweet cheeks" tax. But... obviously I'm willing to put up with it because, well, look where I am - and I'm not going anywhere any time soon! :)
You hit the nail on the head once again. If you don't pay for talent, talent don't show up... But having worked for several small businesses since moving here, I think it's both myopia and the size of the market that are at fault.

The profit margins for many businesses can be quite narrow, meaning there's little available to pay workers their value. And the pool of eager applicants who are willing to accept less than their worth is sizable, which affects the rest of the work force.

But you're right, for BC to develop strong innovative industries that are able to grow and become sustainable over time, business has to invest in talented people. And talented people are used to getting paid big city salaries.

ps How about embedding a link to Grayson's post? —Hilary Henegar, Granville magazine digital editor
The Author
Tony Wanless

Tony Wanless, CMC, is CEO of Knowpreneur Consultants, which helps businesses reinvent and innovate. Follow him on Twitter.

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